Nodes/Pros purchased through a re-seller must be returned at those locations and are subject to the re-seller’s return policy. While items purchased via the AirVisual website, can not be returned in-store.
AirVisual Node/Pro Return Policy:
- Returns are only possible for purchases within the United States and China.
- Nodes/Pros purchased online must be returned to the return address within 30 days of purchase.
- Returns must be made within 30 days of the original purchase of the product
- Nodes/Pros must be new or unused.
- All original materials must be included with the shipment (AirVisual Node/Pro, Micro-USB cable, Power adapter, User Manual, and original packaging).